What's New
Recording with AI Analytics Updates
Our extensive online knowledge base is available via the help icon from within the application. September 2025 Watch the video showcasing new features in the September 2025 release. (To share, click here to open the video and copy the URL.) New ...
Call Analytics Updates
In-depth product help is available via the help icon (?) from within the application. September 2025 A summary of features and improvements deployed in this release are outlined below. Product Updates Total Answered KPI < User View Statistics Total ...
Collaboration Analytics Updates
In-depth product help is available via the help icon (?) from within the application. To update Analytics 365, please sign out of Microsoft Teams. Analytics 365 will update on sign in. March 2025 App changes: Analytics 365 Collaboration Analytics ...