What's New
Recording with AI Analytics Updates
Our extensive online knowledge base is available via the help icon from within the application. September 2025 Watch the video showcasing new features in the September 2025 release. (To share, click here to open the video and copy the URL.) New ...
Call Analytics Updates
In-depth product help is available via the help icon (?) from within the application. January 2026 Watch the video showcasing new features in the January 2026 release. (To share, click here to open the video and copy the URL.) A summary of features ...
Collaboration Analytics Updates
In-depth product help is available via the help icon (?) from within the application. To update Analytics 365, please sign out of Microsoft Teams. Analytics 365 will update on sign in. March 2025 App changes: Analytics 365 Collaboration Analytics ...