Microsoft Permissions

Microsoft Permissions

Analytics 365 requires permission to collect data from your Microsoft account. 

Analytics 365 Call Analytics

Permissions needed for Call Analytics are:
  1. Access to call data
  2. Access to presence and incoming number data

Analytics 365 Recording 

Permissions needed for AI Powered Recording are those required to synchronize with Microsoft and to enable the recording interface. 
When granting permission, two users will be created in your Azure directory: TollringMsTeamsRecorder and TollringMsTeamsRecorderCompliance. They should NOT be deleted. These users are associated with your Microsoft recording policy and direct traffic to the recording portal.
Analytics 365 Collaboration Analytics
Microsoft Administrators can choose permissions for Collaboration Analytics based on your organization's data security policy. Permissions needed to provide data on licensed users are:
  1. Organization. Is enabled to access basic user profiles in Microsoft 365. 
  2. Calls. Enable analytics on call events made.
  3. Messages. Enable access to provide general analytics only on messages sent. 
  4. Meetings. Enable to provide analytics on meetings.
Please note: disabling permissions will restrict the analytics displayed.