Subscription Licenses and Permissions (Admin & Reporting Access) Overview

Subscription Licenses and Permissions (Admin & Reporting Access) Overview

Subscription Licenses

For a users Teams activity to be included in reports, they must have a paid license. Choose the Collaboration Analytics user license for all users that need to be reported on. Those with the free Insights license can report on other users with a paid license. 

For more information about Analytics 365 licensing, see:
  1. Free Insights
  2. Collaboration Analytics  (paid license)
On our Manage your Licenses  page, you will find information about licences as well as a helpful table comparing the features of each license type.

Admin Access 

The primary management of settings in Analytics 365 is given to the Super Administrator. Super Administrators can make some members of their organization Administrators. Administrators have limited admin access to manage permissions for their Teams, Groups and Call Queues. Go to the Admin Access page to read more. 

Reporting Access

Learn about reporting access permissions to understand access to analytics on the Teams activity of People, Teams, Groups and Call Queues.

Management of Subscription Licenses and Admin & Reporting Access 

Admin access and reporting permissions should either be managed by Group via Group Policy by your IT administrator or by individual users. It is recommended that you choose one of these two methods. If your organization manages users in Microsoft 365 using Group Policy it is advisable to do the same in Analytics 365. 

A guide to which permissions are appropriate to different roles in your organization can be found on our licenses pages: Insights or  Collaboration Analytics.

Other Settings 

Other settings include creating  API Tokens​  and viewing, editing and deleting dashboard schedules.
Content is subject to change without noti­fication. E&OE.

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