Free Insights License Explained

Free Insights License Explained

Free Insights users have reporting access when it is enabled by an administrator, and can view dashboards and cards reporting on the activity of paid subscribers, even though their own Teams activity is not gathered. Choose the  Collaboration Analytics license for all users that need to be reported on.
In addition, free Insights users can manage licenses and permissions when given appropriate admin permissions. 

Use Cases for the free Insights License
With reporting access enabled, this subscription is ideal for a  Managing Director  who would prefer that their own Teams activity is not included in reports, but would like to view the activity of others. It is also ideal for  training purposes , and for businesses who have launched Analytics 365 in one part of their organization, and would like to allow other groups of users to explore the app before purchasing additional licenses. 

With reporting access disabled, it would suit an  IT administrator  who is solely responsible for managing settings and permissions. 

All members of an organization who do not have a paid license are  automatically granted  the free Insights license and can access reporting (with appropriate permissions). When a user moves from a paid license to a free Insights license, the user will be able to access their own historical data. 

Setting up the Insights License permissions for people in your business

Read more detailed information about admin access  options and reporting access permissions.
The table below outlines how to set up the Insights license according to a user's job role, admin and reporting requirements.

Suitable Job Role / Use Case

Reporting Access
Permission to Edit Settings
Analytics 365 Settings
IT Administrator
eg: IT support, IT Manager
Any paid subscriber

Can be restricted to My Direct Reports,  My Teams, and People in My Teams, Groups and Call Queues (Teams Calling)

All users
Super Admin
Reporting: On
IT Administrator
eg IT support, IT Manager
None
All users
Super Admin
Reporting: Off
Business Leaders
eg: HR Manager
My Direct Reports

My Teams, and People in My Teams, Groups and Call Queues (Teams Calling) if enabled

Can be extended to all paid subscribers if enabled
My Direct Reports

My Teams, and People in My Teams, Groups and Call Queues (Teams Calling) if enabled

Admin
Reporting: On
Managing Director
All paid subscribers

Can be restricted to My Direct Reports, My Teams, and People in My Teams, Groups and Call Queues (Teams Calling)
None
No Admin (None)
Reporting: On
Users trailing the product or in training
View the dashboards of other paid subscribers where permitted
None
No Admin (None)

Reporting: On

Content is subject to change without noti­fication. E&OE.

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