What is Analytics 365
Use Analytics 365 to manage remote teams, motivate people and drive customer engagement within Microsoft Teams.
Analytics 365 is a native app for Microsoft Teams, accessed via the Microsoft AppSource marketplace and accessible within Microsoft Teams.
Analytics 365 provides actionable insights into collaboration for improved business performance. Analysis of customer engagement activity and trends promotes efficiency in communications for exceptional customer experience. The app helps you understand how business changes have impacted customer interactions, team performance and employee wellbeing. The intuitive dashboards display collaboration trends, participation, activity and sentiment as well as quality issues that may affect both internal and external interactions within Microsoft Teams.
Company data protection policies and individual privacy are maintained through tight integration with Microsoft 365 admin permissions.
Video: Analytics 365 Overview
Data Policies
Content is subject to change without notification. E&OE.
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Analytics 365 Reseller Resources
Register as an approved reseller to help your customers improve their business using Analytics 365. You will be able to provision your customers, manage customer subscriptions and provision your own resellers (where relevant). You can also apply to ...
Collaboration Analytics License Explained
The Teams activity (Messages, Meetings, Calls and Phone Calls) of users with the Collaboration Analytics license is available in reports for all users with reporting permissions (including those with the free Insights license). The Collaboration ...
Access Analytics 365 in Teams
To access the app, simply visit the Microsoft Teams app store using the Apps button in the left navigation panel, and search Analytics 365. If a member of your organization has already subscribed you to the app you will be able to open the app. Once ...
Register as a Reseller of Analytics 365
To register as a reseller for Analytics 365, visit the Analytics 365 store. Sign up using the steps below. Alternatively, you may choose to register with your existing Microsoft account. Step 1. Visit the A365 store and enter your details Enter your ...
Product Update: October 2022
Licenses The Teams Calling license has been removed from the digital online store. Teams Calling analytics is included in the Collaboration Analytics license. Content is subject to change without notification. E&OE.