Use Analytics 365 to manage remote teams, motivate people and drive customer engagement within Microsoft Teams.
Analytics 365 provides actionable insights into collaboration for improved business performance. Analysis of customer engagement activity and trends promotes efficiency in communications for exceptional customer experience. The app helps you understand how business changes have impacted customer interactions, team performance and employee wellbeing. The intuitive dashboards display collaboration trends, participation, activity and sentiment as well as quality issues that may affect both internal and external interactions within Microsoft Teams.
Company data protection policies and individual privacy are maintained through tight integration with Microsoft 365 admin permissions.
Video: Why Analytics 365
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Analytics 365 Reseller Resources
Register as an approved reseller to help your customers improve their business using Analytics 365. You will be able to provision your customers, manage customer subscriptions and provision your own resellers (where relevant). You can also apply to ...
Analytics 365 Product Training
We offer Analytics 365 product training to help users get started, structure administration, and get the most from reporting. Our training is normally delivered in a 30-minute collaboration session. If you need longer to explore specific aspects of ...
Welcome to Analytics 365
Thank you for choosing Analytics 365, a Microsoft 365 certified app for visibility of Teams collaboration. You have signed up, and ready to get started. Open the app in Teams, watch the video and use the tips below to help you get started quickly. ...
Collaboration Analytics License Explained
The Teams activity (Messages, Meetings, Calls and Phone Calls) of users with the Collaboration Analytics license is available in reports for all users with reporting permissions (including those with the free Insights license). The Collaboration ...
Access Analytics 365 in Teams
When you open the App, it will appear in your personal list of apps which can be accessed using the three dots in the left hand navigation panel within Microsoft Teams. If your organization has signed up, granted app permission to Analytics 365, and ...